Cancellation Policy

【Individual】

The cancellation policy is as follows In case of cancellation, the following fees will apply.
Cancellation on the day of the event: 100%.
Cancellation the day before: 75%.
Cancellation 2 days prior: 50%.
Cancellation 3 days prior: 0%.
 
Changing the date and time on the same day
If you wish to change the date and time on the day of the event, you will be charged 500 yen/per. We are flexible to change the time and date the day before, so there is no need to pay.
 
【Groupe】
The cancellation policy of groupe (10-25people) is as follows In case of cancellation, the following fees will apply.
 
Cancellation 3 days prior: 0%.
Cancellation 4 days-13days prior: 50%
Cancellation 14days prior: 100%
 
 
The cancellation policy of groupe (26-people) is as follows In case of cancellation, the following fees will apply.
 
Cancellation 7days prior: 0%.
Cancellation 8 days-18days prior: 50%
Cancellation 19days prior: 100%
 
【Visiting tea ceremony 】
The cancellation of hotel or some facility is as follows In case of cancellation, the following fees will apply.
 
Cancellation 60 days prior: 0%.